When You Start Your Own Business, You Write Your Own Story
I turned off the light and refused to look back into the dark, empty office I spent thousands of hours in over the past 10 years. There were several reasons I closed the door gently and quietly walked out with two of my longest tenured employees. It was surreal, and I felt a mix of […]
My Faith Restored
After last week’s election, my faith in the American people has been somewhat restored! Like many Americans, particularly women and those of color, I had become increasingly concerned and despondent at the threats, vitriol, and divisive rhetoric we saw during the 2016 presidential campaign and the first year of the Trump Administration. The name calling […]
How Personal Branding through Customer Service – Can Be an Anomaly or an Impact
In American society today, we have opportunities to leave an indelible mark. We are fortunate. In some societies, people must focus on mere survival, worried about securing life’s bare necessities. Among the most impressive ways to leave a mark is through personal branding. Customer service is not synonymous with personal branding, but it should be. In a word, customer […]
Leading from the front
We have all witnessed over the past year an absence of strong leadership, effective communications, and compassion for others – whether it be the national dialogue on race relations in our country, the heighten saber rattling in our interactions with North Korea, or just dealing with colleagues on the ups and downs of running an […]
Italy’s Economic and Political Forecast: Cloudy
Italy appears to stand in ‘no man’s land’ after voting against Prime Minister Matteo Renzi’s constitutional referendum on government reform. I reference ‘No Man’s Land’ because it’s characterized as the area between two opposing forces. There certainly seems to be a chasm with Italian citizens voting to throw Renzi out, and the country’s senate voting in Paolo […]
Barbara Lang: D.C. must flex its local economic muscle
“When a person shows you who they are, believe them” Maya Angelou When thinking of a topic for my inaugural blog many subjects came to mind, none stuck out as much as of the topic of Donald Trump, “The Donald”, the 2016 Republican Presidential nominee for President of the United State and how much do […]